Friday, January 25, 2013

Bath Planet ACE Awards

At Bath Planet's recent 2013 Dealer Conference hosted at Disney's Yacht Club Resort in Orlando, Bath Planet gave out its annual ACE (Achievement in Customer Excellence) Awards for 2012.

Bath Planet describes the ACE Awards as being "given to the top Bath Planet dealers from around the world that demonstrate that they have the ability to consistently deliver an exceptional customer experience. Receiving an ACE Award is a distinct honor that demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by customer satisfaction surveys conducted by Guild Quality. The ACE Award shows the world your organization's effectiveness and success in customer satisfaction and loyalty. To be eligible for an ACE Award, your organization must have conducted five or more customer satisfaction surveys during 2012 and achieved a minimum consumer recommendation rate of at least 90%."

The winners of this esteemed award included the Bath Planets of Peoria, Chicago, Reno, Little Rock, Toledo, Long Island, and Buffalo.

Congratulations to those Bath Planets for continuing to exceed customer expectations and maintaining the high standards Bath Planet has held since its beginning!

Bath Planet also bestowed two Dealer of the Year awards on Chicago (for Large Market) and Toledo (for Small Market) based on many criteria including community involvement and team spirit.

The Bath Planets of Indianapolis and San Antonio were recognized for being the Rising Stars of BP locations for their outstanding month to month sales growth and high quality operations.

The Dealer Conference was a huge success and congratulations to all of the winners. We're already looking forward to next year!

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